About Us
We Document What the Fire Left Behind.
Restore Medics USA was built around a single premise: homeowners dealing with fire and smoke damage deserve independent, evidence-based documentation — not a sales pitch from a company that profits from the work it recommends. We inspect, we test, we document, and we let the evidence determine what happens next.
Our Mission
At Restore Medics USA, we understand that dealing with restoration and remediation services can be overwhelming. Our mission is to provide efficient, professional, and compassionate assistance to all those affected by fire damage and smoke damage in their homes or businesses. With a focus on restoring not just properties but also peace of mind, we tailor our services to meet your unique needs.
Our dedicated team of certified technicians is trained to handle every situation with expertise and care. We utilize advanced techniques and state-of-the-art equipment to ensure that your property is fully restored to its original condition. At Restore Medics USA, we put your safety and satisfaction first, providing reliable emergency restoration services whenever you need us. Trust us to help you restore your space and your comfort with our exceptional service and unwavering commitment.
How We Were Founded
Restore Medics USA was founded by a group of technology and insurance industry veterans that have been disrupting the industry for the past decade. We noticed that homeowners were often only receiving janitorial and maid services, if any, when impacted by toxic smoke plumes. Incensed by this and the potential long-term health effects on homeowners, we founded a company to ensure that homeowners, their family, and pets are rightly restored to pre-toxin conditions. We developed a process for using cutting edge technologies and satellite imagery to detect impacted households and the latest in laboratory testing to validate results. We then built a nationwide network of laboratories, public adjusters, and contractors that meet our exacting specifications and protocols for effective remediation and response to smoke, soot, and ash hazards.
Why We Work the Way We Do
Most companies that respond to fire damage events are in the remediation business. Their inspection is a precursor to a proposal. The more damage they find — or claim to find — the more work they can sell. That structure creates an obvious conflict of interest that most homeowners don't think about until it's too late.
We built our process differently. Our inspections are free and documented with photographs. Our testing is conducted under a protocol written by a licensed industrial hygienist and analyzed by an independent third-party laboratory. Our remediation scope is determined by what the lab finds — not by what we think looks like a reasonable job. And we don't consider a project complete until the hygienist issues clearance.
"We don't test our own work. The lab is independent. The hygienist is independent. The clearance criteria are set by the hygienist, not by us."
How We Work
Free inspection
Every engagement starts with a free 15–20 minute documented inspection. No cost — ever. If we find nothing, we tell you that and we leave.
Independent lab testing
We do not own or operate the laboratory. Samples go to an independent third-party lab. Results are objective — not shaped by what we want them to say.
Licensed hygienist oversight
A licensed industrial hygienist writes the testing protocol and sets the clearance criteria. We follow the hygienist's protocol — we don't write our own.
Insurance-ready documentation
Every step produces documentation formatted for insurance review: photo records, lab reports, hygienist protocols, and clearance certificates.
Hygienist clearance required
We do not consider a job complete until the hygienist issues clearance. Clearance testing is performed by the same independent lab after remediation is finished.
Serving the full DFW metroplex
We respond to fire, smoke, and wildfire damage events throughout Dallas–Fort Worth — Dallas, Tarrant, Collin, Denton, Rockwall, and Ellis counties.
Who We Work With
We work with homeowners who have experienced a fire event — or who live near one. You don't need to have had a fire in your own home.
- Homeowners adjacent to a structure fire
- Homeowners affected by wildfire smoke events
- Homeowners who experienced a kitchen or small home fire
- Homeowners dealing with an electrical or battery fire event
- Homeowners with an active insurance claim who need independent documentation
- Homeowners who want to know what's actually in their home before deciding what to do
For most locations, we can schedule a free inspection within 24–48 hours.
See all areas we serve →